Frequently Asked Questions

Bedrooms: bring pillows and blankets and/or sleeping bags, we do not supply linen. Our mattresses are protected with the latest hospital grade waterproof fabric.

Bathrooms: bring towels and personal items (toothbrush, toothpaste, shavers, deodorants, soap etc). Clothes hoist is nearby for drying bathers and towels. We supply toilet paper and hand towel.

Kitchen: bring dishwashing liquid for sink, based hand washing and tea towels. Our kitchen is equipped with a fully automated commercial dishwasher. We supply the dishwasher detergents and rinse aid.

Sports equipment: bring bats, racquets, shuttlecocks and balls. The basketball court is set up and accessible at all times.

No. The Arura policy is that your group has exclusive use of the property for the duration of your booking unless two groups request to have a joint camp.

Arura Group Stays is located an easy 5 minute walk to the Port Hughes beach, jetty, tavern, shop, and boat ramp.

At Arura we often have groups departing and arriving on the same day so our Check In Time is strictly 2pm and Check Out Time is 10am. These times cannot be varied unless prior arrangement has been made with management.

We do have smaller groups that enjoy Arura, and they readily share the cost equivalent to having the minimum numbers per night. This still makes Arura stays a very cost effective holiday destination.

Yes, we do have a fire pit and area set up for camp fires when allowed. Naturally, we have strict fire bans in place during the entire summer fire season, so it is essential to check with our management if planning a camp fire. We do normally have fire wood available for your use at no cost, however please check with us beforehand.

We supply large flat screen TV, DVD player, whiteboards, chalkboard and lectern. You need to bring non-permanent whiteboard markers, chalk, and DVD’s.

At Arura we supply cutlery, crockery, glasses, mugs, bowls, trays, water jugs, cutting boards, pots and pans, and basic kitchen utensils. You need to bring electric mixers, 70 litre garbage bags (we supply starters). Our stoves have gas cook tops and electric fan forced ovens. There is a walk in cool room and extensive freezers and refrigeration. Our kitchen is equipped with a fully automated commercial dishwasher.

Generally, groups book well ahead, so on most occasions a late booking cancellation can not be replaced with another group. If cancelled more than 60 days prior to the booking dates no fee applies. Between 14 and 60 days the deposit is forfeited. Within 14 days 25% of the quoted fee. Within 5 days full fees are payable.

All bookings require a $500 deposit to be paid to secure your dates. Where a deposit and bond is required, it needs to be paid at least 60 days prior to the booking dates. Full payment for your stay is required 7 days before your arrival. Established Arura past clients may not be asked to pay a bond or make full payment prior to arrival – these clients can pay on departure with invoive.